What is Support at Home and how is it different to a Home Care Package?

Support at Home is the Australian Government's new aged-care-at-home program that replaced Home Care Packages from 1 July 2025. Existing HCP recipients transition automatically — you keep your funding level, but your provider now invoices under Support at Home classifications. Nutrition and meal delivery are eligible services under both programs, and your co-payment for our meals stays at 30%.

Can my carer or family member order for me?

Yes. Once you're registered, anyone can place an order on your behalf — just use your registered email at checkout and the 30% co-payment rate is applied automatically.

Can I place orders over the phone?

Absolutely. We accept phone orders for seniors who prefer it. Call our care line on 0415 246 212, Mon–Fri 9am–5pm AEST and a friendly team member will take your order, suburb and preferred delivery day.

Is there a lock-in contract?

No. There's no contract, no minimum order, and no auto-renewal. Order weekly, fortnightly or once a month — whatever suits you. Pause or stop at any time.

Which Support at Home providers do you work with?

We can invoice any registered Support at Home Provider in Australia — including Australian Unity, BaptistCare, Uniting, Bolton Clarke, Catholic Healthcare, mecwacare, KinCare, Five Good Friends and many more. If your provider isn't listed, our team will reach out to onboard them.

We offer a full Halal-certified meat range alongside vegetarian, vegan and gluten-free options. All meals are prepared in our HACCP-approved kitchen with no pork or alcohol on the premises.

Chilled, never frozen. Meals arrive in insulated cold-chain packaging at 0–4°C, with a printed use-by date typically 14–17 days from delivery. Heat in 4–6 minutes in the microwave.

Are the meals suitable for diabetes, high blood pressure or heart conditions?

Yes. We publish full nutrition and sodium panels on every meal. Our menu includes low-sodium, diabetic-friendly and high-protein options, and our team can suggest a rotating weekly plan around specific conditions. If you have a dietitian, share their plan with us and we'll match dishes to it.

Do you deliver Australia-wide?

Yes — we deliver chilled meals across NSW, VIC, QLD, ACT, SA, WA and TAS via next-day cold-chain couriers. Most metro postcodes get a chosen delivery day each week. Rural postcodes are typically 2 business days.

How do I switch from another meal provider?

Just register below and mention your current provider in the notes. We'll coordinate the timing with your SAH provider so there's no gap in meals — and we don't ask for a switching fee or notice period.

Support at Home & Home Care Packages · Australia-wide

Chef-Crafted Indian Meals for Support at Home & Home Care Package recipients.

Whether you're transitioning from a Home Care Package (HCP) or registered under the new Support at Home scheme, enjoy premium, authentic, Halal-certified curries and biryanis from as little as 30% of the cost. We handle the 70% government subsidy directly with your provider.

HACCP Certified
100% Halal Options
Chilled Freshness

The Support at Home Hub · 12 sections

Australia's most complete resource for Support at Home meal funding.

Written by our Support at Home team from real-world onboarding of participants, families and providers across every state.

1. Eligibility & funding
2. Transparent 30/70 pricing
3. HCP → Support at Home
4. Nutrition for seniors
5. Who Support at Home meals suit
6. Where we deliver
7. Providers we work with
8. Explore by need
9. Guides & comparisons
10. Support at Home glossary
11. Register
12. FAQ

Step 1 · Quick Eligibility Check

Have you been assessed and approved with a support plan through My Aged Care?

Transparent 30 / 70 Pricing

You pay 30%. Your provider pays the rest.

Here's exactly how the split works — no hidden fees, no surprises. Pricing shown is GST-inclusive.

Item	You Pay (30%)	Govt Pays (70%)	Total Value
Complete Meal (Curry + Rice)	$3.87	$9.03	$12.90
Large Curry Only (450g)	$4.77	$11.13	$15.90
Family Biryani (serves 3–4)	$8.97	$20.93	$29.90
Weekly Box of 6 Meals	$23.97	$55.93	$79.90

Delivery fees are completely wrapped inside the 70% government-funded portion — meaning $0 out-of-pocket delivery costs for you on eligible orders.

Trust & Compliance

Built for care managers. Audited like an airline kitchen.

Every meal is produced under the same food-safety regime used by Australian airlines, hospitals, and aged-care providers. That's why care managers across the country trust us with their participants.

HACCP-Approved Commercial Kitchen

Independently audited Hazard Analysis & Critical Control Points (HACCP) plan covering receiving, cook, cool, hold, and dispatch. Documented daily checks, batch traceability, and corrective-action logs.

Airline-Grade Food Safety

Calibrated cook temperatures (≥75°C core), rapid blast-chill (≤4°C within 2 hours), 0–4°C cold-chain delivery, and FSANZ-compliant allergen labelling on every meal.

Halal-Certified, Allergen-Aware

Halal-certified meats from Australian suppliers, segregated prep zones, no pork or alcohol on the premises, and clearly labelled gluten-free, vegetarian, and low-sodium options.

How It Works

From registration to first meal in 4 simple steps.

01
Submit Details
Fill out our quick 2-minute form below — or call us on 0415 246 212.
02
Provider Verification
Our team coordinates directly with your Support at Home Provider to approve the billing setup.
03
Account Activation
We unlock your automatic 30% co-payment rate on your Sona's Kitchen profile — usually within 2 business days.
04
Enjoy Real Food
Order online or by phone. Pay just 30% at checkout — we invoice your provider for the rest.

Section 3 · The transition

Home Care Package to Support at Home — what actually changed on 1 July 2025.

Your funding didn't disappear

Existing HCP recipients moved across automatically. Your package level, budget and unspent funds carried over — the program name changed, the money didn't.

Meals stayed eligible

Nutrition and meal delivery are explicitly funded under Support at Home service categories. Our 30 / 70 split is unchanged.

Your provider still bills us

We invoice your registered Support at Home provider for the 70% — no new paperwork on your side, no re-registration.

Still finding your feet? Read our Home Care Package meals guide or My Aged Care meals overview.

Section 4 · Nutrition principles

Built for older-adult nutrition — not adapted from a mass-market menu.

Every meal on the Support at Home menu is designed against four evidence-based principles our chefs and nutrition team work to.

Protein at every meal
Older adults lose muscle faster — every main we ship carries 20g+ protein, sized for one adult serve.
Sodium under control
House-cooked sauces let us keep sodium below 600mg per serve on most dishes — well under the 920mg supermarket benchmark.
Real fibre, real vegetables
Dals, spinach, cauliflower and lentils are cooked into the dish — not served as an afterthought side.
Softer textures where it matters
Slow-cooked meats and pulses suit sensitive teeth and swallowing. Nothing is deep-fried on the tray.

Deeper reading: Wellness for seniors · Healthy Indian eating guide

Section 5 · Who Support at Home meals suit

Not everyone needs the same thing from a meal.

Seniors living independently

One-person portions, minimal prep, fridge-life that survives a fortnightly shop. Chef-cooked flavour so eating stays a highlight of the day.

Recovering from illness or surgery

Higher-protein options, softer textures and low-effort reheat. Family or a carer can order on your behalf while you focus on recovery.

Multicultural households

Halal-certified, vegetarian and authentic South-Asian cuisine — because familiar flavour is part of a good meal for older Australians from every background.

Section 6 · Where we deliver

Support at Home meal delivery across Australia.

Chilled, next-day cold-chain to major metro postcodes, plus regional coverage through our courier network.

Section 7 · Providers we work with

500+ registered Support at Home providers — including yours.

We can invoice any registered Support at Home provider in Australia. Some of the largest already have us on file — new providers are onboarded within 2 business days.

Provider not listed? Register below and our team will contact them directly — no paperwork on your side.

Section 8 · Explore by need

The full aged-care meal network — one click away.

Every audience, dietary and program page connects back here. Start with the one closest to your situation.

Section 9 · Guides & comparisons

Practical resources from our kitchen team.

In-depth guides

Honest comparisons

Section 10 · Glossary

The Support at Home vocabulary — in plain English.

Support at Home: The Australian Government aged-care-at-home program that replaced Home Care Packages on 1 July 2025. Funds in-home services including nutrition and meal delivery.
Co-payment: The 30% portion of the meal price paid by the participant at checkout. The remaining 70% is invoiced to the participant's registered Support at Home provider.
My Aged Care: The Australian Government's entry point for aged-care assessment. Approval through My Aged Care is required before Support at Home funding is granted.
Registered provider: An organisation approved by the Department of Health & Aged Care to administer a participant's Support at Home funding.
Care manager: A staff member at a Support at Home provider who coordinates a participant's plan, budget and service purchases — including meals.
Cold-chain delivery: Continuous 0–4°C temperature control from kitchen to front door, verified with data-logger records for each dispatch.

Two minutes is all it takes.

Once submitted, our team contacts your provider and activates your 30% rate — usually within 2 business days.

Are you a Care Manager? You can fill this out on behalf of your client — switch to the "Care Manager / Provider" tab below, or email sales@sonaskitchen.com.au.

Frequently Asked

Questions, answered.

Still have questions? Our care team is here to help.

0415 246 212

Chef-Crafted Indian Meals for Support at Home & Home Care Package recipients.

Australia's most complete resource for Support at Home meal funding.

Have you been assessed and approved with a support plan through My Aged Care?

You pay 30%. Your provider pays the rest.

Built for care managers. Audited like an airline kitchen.

HACCP-Approved Commercial Kitchen

Airline-Grade Food Safety

Halal-Certified, Allergen-Aware

From registration to first meal in 4 simple steps.

Submit Details

Provider Verification

Account Activation

Enjoy Real Food

Home Care Package to Support at Home — what actually changed on 1 July 2025.

Your funding didn't disappear

Meals stayed eligible

Your provider still bills us

Built for older-adult nutrition — not adapted from a mass-market menu.

Protein at every meal

Sodium under control

Real fibre, real vegetables

Softer textures where it matters

Not everyone needs the same thing from a meal.

Seniors living independently

Recovering from illness or surgery

Multicultural households

Support at Home meal delivery across Australia.

500+ registered Support at Home providers — including yours.

The full aged-care meal network — one click away.

Meals for seniors

Halal aged-care meals

Home Care Package meals

Aged-care delivered meals

Home-delivered meals for seniors

Best meal delivery for seniors

Subsidised meals for seniors

Wellness for seniors